Tracey Bray | Talent and Management Development
"I worked with Julia on a number of leadership development centres and was very impressed with her professionalism and expertise. Julia builds instant rapport with people through her credibility and reassuring approach. Our development centres were for senior leaders who were initially sceptical of whole process and Julia was able to win them over and deliver feedback to them in a way that they accepted and heard. My leaders trusted her and so opened themselves up to her. She does not shy away from delivering what could be taken as difficult messages but does it in a very constructive way. I enjoyed working with Julia as I constantly learnt from her and it always felt like a real partnership. I hope I have opportunities to work with her again in the future."
Julie McGowan. World Pay, HR
"Fantastic awareness and understanding. Full of genuine empathy, whilst building confidence. Perfectly tailored to our needs, including condensing material significantly at short notice. Julia genuinely exceeded all my expectations and I can't wait to use her services again in the very near future."
Julie Harris, Head of HR for E.ON's Retail business
“This has been a fantastic project for the business, achieving most importantly an understanding of what good leadership looks like and creating the kind of high performance culture we strive for. There is a clear understanding about how good leadership can drive high levels of motivation and great customer service."
Department for Education
Mary Rudkin, HR Manager, Department for Education.
"Julia Norman worked with me on high profile, high risk, project. The solution she designed and delivered - to a tight deadline - was superb and the results far exceeded our expectations, and had long lasting impact. During the delivery phase, Julia helped us overcome some problems we had with implementation of the solution, by being flexible, listening to our issues and offering pragmatic advice. I would have no hesitation at all working with Julia again, or recommending her to others."